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Returns & Exchanges

Returns & Exchanges at Oradina

What is your return/exchange policy?

Enjoy free 30-day returns & exchanges. All return orders shipped within the United States will receive complimentary shipping. Your return must be received within 30 days of the order ship date to qualify. Please note that we will not accept broken o

How do I start the return process?

Click here and follow the steps to select your return item and generate the appropriate label.

Do you offer a warranty?

We offer a complimentary 180-day warranty with every purchase. There’s no need to worry about any possible damages due to craftsmanship or manufacturing defects because we’ll take care of it. To submit a claim under your warranty, please click here:

When will I receive my refund?

Once we receive the item, we will process your return within 5-7 business days. Look out for an email from us communicating the status of your refund, store credit, or replacement.

What about returns for products that have been customized or engraved?

All custom or engraved purchases, including items that have been shortened, lengthened, or altered from its original form are non-refundable.