Oradina Concierge

If you need to make any adjustments to your shipping address, please do so before your order is dispatched. Please contact us at care@oradina.com to make this change.

What happens if I refuse my shipment?

Shipping

How do I track my online order?

How long will it take for my order to ship?

How much will shipping cost?

Will I be charged taxes?

Can I combine discounts?

How do I take care of my jewelry?

How do I know what materials are used in my jewelry?

Do any Oradina pieces contain nickel?

Can I get my jewelry fixed or reworked by an outside jeweler?

Care & Warranty

What is your return/exchange policy?

How do I start the return process?

Do you offer a warranty?

When will I receive my refund?

What about returns for products that have been customized or engraved?

Returns & Exchanges

Solid Gold Quality

Gold plated and Gold vermeil

Gold Filled

Solid Gold: Different karats of gold

Our Quality

Ring Sizer & How to Measure your Size

Ring Sizer

What happens if I refuse my shipment?Updated 10 months ago